Sorry if you feel this issue isn't right for this forum. I'm trying to get it looked at from many different angles.
This question isn't for a particular model of phone as I've seen it on Samsung and Apple devices. Devices are connected to corporate email via ActiveSync. UserA adds an entry (UserB) from the global address list to their personal contacts. These contact
cards have an entry for 'Assistant Phone'. They also add that persons assistant (UserC) to their personal contacts. Now, when UserC or UserB call UserA, the display actually reads'UserC or UserB'.
Sometimes, if UserB calls UserA, the display says 'UserC' but in smaller letters, it says 'Assistant'.
My question is, how do you get the call display to ignore contact fields like 'Assistant' so that the call display shows who is actually calling? Is this even possible?
