Hi,
I hope someone can help. My android device running 7.1.1 will connect to exchange and most instances will download all of my contacts except for 20-50 (depends on the sync). I have 2500 contacts. Once the sync is done and my contacts are there, no changes made on my device to existing contacts or two new contacts will update exchange. I have tested a small number of contacts in another exchange account that that would work fine. I read online about the ability to track a sync log from Exchange within Office365 portal which I did do and found the following errors.
I didn't post the entire log as it does have some email info in there but happy to share with you if it can help. This is a big problem because third party apps like outlook for android don't support bi-directional sync so if you have a contact change, you're unable to make it which is almost useless. I also need my address book to be local in the contacts app so you can use messaging, phone, favorites, whatsapp and so sorth. I've spent way too much time trying to figure this out and driving me crazy to ....as i'm sure you can imagine. This error while somewhat helpful, isn't helpful at all as i have no idea what exactly it means nor does it address specific contacts that may be causing the issue. Then again, this error may not be the problem at all.
Please assist if you can.
thank you,
Damon
ResponseHeader :HTTP/1.1 200 OK
MS-Server-ActiveSync: 15.1
X-MS-ASError: Message = Element 'Contacts::HomeAddressCity' cannot appear more than once if content model type is "all".; Severity = Error
X-MS-ASError: Message = Element 'Contacts::HomeAddressCity' cannot appear more than once if content model type is "all".; Severity = Error
X-MS-ASError: Message = Element 'Contacts::HomeAddressCity' cannot appear more than once if content model type is "all".; Severity = Error
X-MS-ASError: Message = Element 'Contacts::HomeAddressCity' cannot appear more than once if content model type is "all".; Severity = Error
X-MS-ASError: Message = Element 'Contacts::HomeAddressCity' cannot appear more than once if content model type is "all".; Severity = Error
X-MS-ASError: Message = Exceeded maximum number of bad items: 4; Severity = Error
ResponseBody :
<?xml version="1.0" encoding="utf-8" ?>
<Sync xmlns="AirSync:">
<Status>4</Status>
</Sync>
ResponseTime :
01/06/2017 01:19:00