Hi.
We have a customer who's running their own Exchange 2013 server. One user has an issue where he's made a recurring appoinment in the Outlook 2016 calendar, his weekly meeting with the Managing Director. He uses the notes field to, mainly, put down notes on what issues to raise on the next meeting. He then edits that particural occurance and saves it. How ever, it will not update on his iPhone. He quite often gets sync error mails as well.
We have tried to end the old recurring appointment and made a new one, but he getäs the same issue. All he's done really is to set up a recurring appointment (think it's like every tuesday morning for an hour starting at 8:30) and invited the Managing Director who's accepted it. We have tried this on several devices, both iOS and Android but we get the same issue. Unfortunately we have no site where we can try this that has the same setup. We have tested it in our own enviroment and get no issues, but we run Office 365, so it is not the exact same type of enviroment.
We have spoken amongs ourselves but noone has experience of this kind of issue. I'va also serched the internet without prevail. Does anyone in here have any idea? Does it even work?
(I have allready asked this once in another thread, but some helpful soal moved it to the WRONG forum and then could not move it back, so I'm starting a new thread instead)