Hi,
I am sorry if this has been answered before but I couldn't find a post although there were many similar ones that were related to my problem.
I have an external DNS of abc.com.au with the activesync url email.abc.com.au
I have an internal DNS of xyz.com.au which is not resolvable externally.
I have Activesync working with manual setup where I specify email.abc.com.au along with the username and domain.
When I try to use Autodiscover it does not work. I get the message:
"Failed to search exchange server automatically. Enter settings manually."
When I click on edit details it appear to auto fill the below:
Email Address is correct. username@abc.com.au
Domain\Usrname is incorrect. It has "\usrname instead of xyz\username
Exchange server is incorrect. It has abc.com.au instead of email.abc.com.au
When I do a test on https://www.testexchangeconnectivity.com using the same information I put into the activesync settings for Autodiscover the response I get is:
<?xml version="1.0"?><Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/mobilesync/responseschema/2006">
<Culture>en:us</Culture>
<User>
<DisplayName>FirstName LastName</DisplayName>
<EMailAddress>FirstName.LastName@abc.com.au</EMailAddress>
</User>
<Action>
<Settings>
<Server>
<Type>MobileSync</Type>
<Url>https://email.abc.com.au/Microsoft-Server-ActiveSync</Url>
<Name>https://email.abc.com.au/Microsoft-Server-ActiveSync</Name>
</Server>
</Settings>
</Action>
</Response>
</Autodiscover>
I cant figure out what is going wrong. email.abc.com.au is resolvable both internally and externally.
I can only assume based of the xml response above that the internall domain and server address are not being passed through correctly. I just dont know how to check
I have rechecked that all Exchange Virtual direcuses use email.abc.isis.com.au as their URL as that is the URL we have the certificate for. (*.abc.com.au)
Does anyone have any ideas as to where I can look next?
Zac Avramides