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Unknown mobile-device repeatedly locks AD-Account

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Hi!

An AD-Account keeps getting locked out due to an unknown mobile-device providing invalid logon-credentials (probably an orphaned device beeing used before).

I removed all old devices Active-Sync partnerships via EMC, but the problem remains.

At the moment I don't have any other ideas than changing the accounts logon-name. As this would lead to several subsequent changes (regarding other enterprise-applications) and hence is considered as absolutely last option - are there any other options?

I thought about limiting the accounts Active-Sync devices to 1, but I don't think that will prevent the unknown device to try syncing at least.

Regards,
Stefan


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