I have a Surface Pro 2 on my organization's domain, and while I have Outlook 2013 running fine on the desktop side, I'd really like to connect the Mail, Calendar, and People apps to my work Exchange account if possible.
First, a little background on my company's Exchange configuration, which is "extra secure" variety. Obviously, I'm using generic placeholders here. My email address isfirst_last@company.com, but our actual Exchange server is exchange.internaldomain.com, and my actual username is lasfir (first 3 of last name, first 3 of first name). I'm not 100% clear on our certificate process, but from what I understand from talking with our Systems team, it's a self-signed certificate.
Anyway, when I try to add my account, I get the usual email address and password prompts. I enterfirst_last@company.com and my password, which don't resolve. The app returns "we couldn't find settings forfirst_last@company.com. Provide us with more info and we'll try connecting again."
So I add the internaldomain as the domain and lasfir as my username and click Connect again. This time it returns "we still couldn't find settings forfirst_last@company.com. Providing this additional info may help. If you don't know this information, search online or check with your provider."
So I enter exchange.internaldomain.com as my server address and click Connect again. This time it returns "to connect to this account, you need a valid certificate on this PC. Contact your system administrator for more info." That tells me at least it's finding my Exchange server, but I have no idea about the certificate thing. I reached out to our Exchange admin, and suffice it to say, he wasn't super helpful. I turned to our Systems guys and they just weren't sure about the certificate process.
As one of the few people in my organization running Windows 8x, I'm a bit of a guinea pig for stuff like this. Any advice how to get this working?
- Greg