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Outlook Anywhere issue in Exchange 2013

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Hi

I have fresh Exchange 2013 server sits on Windows 2012R2 and all servers and Windows 2012R2.

1 AD server domain name is testing.local

1 MBX Server Exchange 2013

2 CAS Server Exchange 2013

Have enabled POP3, SMTP, WEB and outlook anywhere with ucc certificate and assigned to iis and smtp. 

The actual domain name is testing.local and hosted mail tenant domain name is asteriks.com. 

Have created autodiscover.asteriks.com and internally it works fine. While coming to external url the outlook anywhere client gets prompted for credential again and again. We tried NTLM and BASIC authentication but it didn't work.

https://mail.asteriks.com/rpc/rpcproxy.dll

https://autodiscover.asteriks.com/AutoDiscover/AutoDiscover.xml 

works internally and externally.

When i tried autodiscover check i got this error.

An HTTP 401 Unauthorized response was received from the remote Unknown server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN).
Headers received:
request-id: 7cf9345a-00c0-414f-9cdc-a084ee93d185
Server: Microsoft-IIS/8.0
WWW-Authenticate: Digest qop="auth",algorithm=MD5-sess,nonce="+Upgraded+v1fd4345daa84053bce7befa284f11356f669fe0f35259cf013209b85d24ce3fddd40246fc915972bc3b2493fdddf3342f9839deecf8400dba",charset=utf-8,realm="Digest",Basic realm="asteriks.com"
X-Powered-By: ASP.NET
X-FEServer: cas02
Date: Wed, 15 Apr 2014 09:05:03 GMT
Content-Length: 0



HTTP Response Headers:
request-id: 7cf9345a-00c0-414f-9cdc-a084ee93d185
Server: Microsoft-IIS/8.0
WWW-Authenticate: Digest qop="auth",algorithm=MD5-sess,nonce="+Upgraded+v1fd4345daa84053bce7befa284f11356f669fe0f35259cf013209b85d24ce3fddd40246fc915972bc3b2493fdddf3342f9839deecf8400dba",charset=utf-8,realm="Digest",Basic realm="asteriks.com"
X-Powered-By: ASP.NET
X-FEServer: CAS02
Date: Wed, 15 Apr 2014 09:05:03 GMT
Content-Length: 0

Elapsed Time: 1399 ms.

Outlook RPC connectivity test resulted the following error.

An HTTP 401 Unauthorized response was received from the remote Unknown server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN).
Headers received:
request-id: 12bb2e70-d886-403e-8316-bf98a98505a7
Server: Microsoft-IIS/8.0
WWW-Authenticate: Digest qop="auth",algorithm=MD5-sess,nonce="+Upgraded+v1c4d07043428128f0743ee319fef773bd75b62ea55359cf01bfb03946baac3c952936b15ac4af19f98e850409314c70b885c5ac265395ef41",charset=utf-8,realm="Digest",Basic realm="autodiscover.asteriks.com"
X-Powered-By: ASP.NET
X-FEServer: cas02
Date: Wed, 15 Apr 2014 09:10:00 GMT
Content-Length: 0


HTTP Response Headers:
request-id: 12bb2e70-d886-403e-8316-bf98a98505a7
Server: Microsoft-IIS/8.0
WWW-Authenticate: Digest qop="auth",algorithm=MD5-sess,nonce="+Upgraded+v1c4d07043428128f0743ee319fef773bd75b62ea55359cf01bfb03946baac3c952936b15ac4af19f98e850409314c70b885c5ac265395ef41",charset=utf-8,realm="Digest",Basic realm="autodiscover.asteriks.com"
X-Powered-By: ASP.NET
X-FEServer: cas02
Date: Wed, 15 Apr 2014 09:10:00 GMT
Content-Length: 0

Elapsed Time: 1399 ms.

Please help how to resolve this issue, our goal is to enable outlook anywhere.


Regards, Ganesh, MCTS, MCP, ITILV2 This posting is provided with no warranties and confers no rights. Please remember to click Mark as Answer and Vote as Helpful on posts that help you. This can be beneficial to other community members reading the thread.


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