I have a Surface Pro 2 on my organization's domain, and while I have Outlook 2013 running fine on the desktop side, I'd really like to connect the Mail, Calendar, and People apps to my work Exchange account if possible.
First, a little background on my company's Exchange configuration, which is "extra secure" variety. Obviously, I'm using generic placeholders here. My email address isfirst_last@company.com, but our actual Exchange server is exchange.internaldomain.com, and my actual username is lasfir (first 3 of last name, first 3 of first name). I'm not 100% clear on our certificate process, but from what I understand from talking with our Systems team, it's a self-signed certificate.
Anyway, when I try to add my account, I get the usual email address and password prompts. I enterfirst_last@company.com and my password, which don't resolve. The app returns "we couldn't find settings forfirst_last@company.com. Provide us with more info and we'll try connecting again."
So I add the internaldomain as the domain and lasfir as my username and click Connect again. This time it returns "we still couldn't find settings forfirst_last@company.com. Providing this additional info may help. If you don't know this information, search online or check with your provider."
So I enter exchange.internaldomain.com as my server address and click Connect again. This time it returns "to connect to this account, you need a valid certificate on this PC. Contact your system administrator for more info." That tells me at least it's finding my Exchange server, but I have no idea about the certificate thing. I reached out to our Exchange admin and our Systems guys, and they just weren't sure about the certificate process.
As one of the few people in my organization running Windows 8x, I'm a bit of a guinea pig for stuff like this. Any advice how to get this working?
- Greg