Hey all,
Short version: Our notes fields on contacts is rarely visible in Outlook, but often shows when synced to a device.. Can someone point to something that says how to fix it, or something that says it's not supposed to do so?
Here's the longer version with details...
We use Outlook 2013 and 2010, mailboxes are hosted on our 2013 server and everything is synced via Activesync. I have a local contacts folder in Outlook that is synced to an iPhone. If I modify the Notes field for the contact on the iPhone, it never shows up on Outlook. If I modify it in Outlook, it never shows up on the iPhone. If I modify it on the iPhone or Outlook, it shows up on an Android. If I modify it on an Android, it shows up on Outlook and an iPhone. Here's the kicker... No matter what I modify it with, it ALWAYS shows up in Outlook Web Access.
Please keep in mind that I'm referring to a contact in a contact folder in the users' mailbox, NOT a contact from the GAL. We know the difference.
Can anyone clarify what's happening here? I've got a user who's driving me nuts about this and she's high enough in the company that this issue will never "go away" without a satisfactory explanation.
--smthng