Hi,
New Exchange 2013 Sp1 install, never used Exchange before. OWA works fine, no cert issues, Outlook 2013 client connects fine. I am having a problem where on any mobile device if I enter a users email address and password and click next, it comes back with incorrect username in the domain field and an incomplete server name. I have verified all server names are correct in ECP for all virtual directories, outlook.domain.com , but servername for activesync comes back as just domain.com. I can't see whre this is controlled. I have check the Authentication in IIS7, for active sync and autodiscover. For a user like James Smith, username comes back as \jsmith but our usernames are \smitjame (4lettersoflastname4lettersoffirstname. I know weird but that is our username for every system for the last 20 years. I can manually configure devices of course but would rather not. We have Active Directory and all users exist there and are sync'd to our primary ldap directory store (eDir). The Pre-Windows 2000 account name is accurate to match smitjame. I cannot find any reference to a format jsmith other than in our email address.
Any ideas how to solve or control the username that gets auto populated and the servername that is fed?
Thanks