Hi
In our office after applying some particular patches, we have run into issues regarding synchronizing devices (Windows Phone, iPhone and Android phones). We see that the mobile devices do not sync any calendar items which were created (and have occurrences in the future as well as past) in the past (prior to applying this patch). Initially we could not sync the emails either but after we deleted the the device association with the server, the email sync started working while we still dont have calendar sync working.
So my hunch is there is some corruption in the sync state of the exchange server and the devices which makes it so that the older items are not synching. has anybody heard of sync issue?
Is there a way to "delete the cache of the sync status of the server" to help force sync with all mobile devices?
As you can imagine, this is a critical issue as our sales folks use mobiles for the most jobs. Any help will be appreciated.