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Exchange 2013 setup cannot connect to server error for device setups

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I am trying to set up exchange through office365 for 3 of our employees.  PC setup is working fine, but cannot get apps or even exchange activ sync to work on any other device - mobile, ipad etc

The error is cannot connect to server.

I have enabled all mobile settings and activ sync in our admin portal. I am using the following settings

username:email@domain.com.au

correct password

domain/user: email@domain.com.au

server: outlook.office365.com

security type: SSL accept all certificates

Click go, and get cannot connect to server.

I'm sure its a simple thing I'm doing wrong, but any help would be appreciated.  I am not an IT tech person, just know the basics compared to most on this forum.


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