Hi Folks,
I have an exchange 2010 server that has been up and running for 3+ years. I use MS exchange and Outlook 2010/2013 for receiving and replying to text messages on an Android based phone.
Without upgrading or changing anything, this past week one of my Outlook 2013 clients lost the ability to send or reply to text messages. In Outlook under "Home:New Items" the "New Text Message" option was gone. The exchange account was still receiving text messages that were sent to the phone. But when I hit reply it said account not setup.
I checked on another computer with an Outlook 2013 client, and it still had the option for "New Text Message". I contacted Outlook support, and they just wasted 45 minutes of my times and said they can't help because exchange was involved.
Now several days later, all my clients have lost the option of "New Text Message". It's not greyed out from the list, it's gone.
Thanks for the help!
Dave B