Hi,
We randomly encounter ActiveSync issues with our Apple devices (iOS 8.4) over in-house LAN (wifi) only. When on cellular connection or external wifi all syncs well. I have obtained logs which to my untrained eye do seem to indicate issues,
but I do not understand how to deal with any of this.
Below first two log entries between which I'd say something starts happening (55 and 56). Then from log entry 62 onwards stuff seems to have gone south.
Is there anyone who could direct us towards a solution?
----------------- Log Entry: 55 ----------------- RequestTime : 07/22/2015 14:39:39 ServerName : EX AssemblyVersion : 15.00.0913.007 Identifier : 5EF12508 RequestHeader : POST /Microsoft-Server-ActiveSync/Proxy/default.eas?User=henk&DeviceId=SS5H1QF17H30V0JRIDCO6P5K74&DeviceType=iPhone&Cmd=Ping HTTP/1.1 Content-Length: 0 Accept: */* Accept-Encoding: gzip Accept-Language: nl-nl Authorization: ******** Host: ex.labojuice.local:444 User-Agent: Apple-iPhone7C2/1208.143 X-Forwarded-For: 192.168.175.45 X-Forwarded-Port: 63721 X-ExCompId: ClientAccessFrontEnd MS-ASProtocolVersion: 14.1 X-MS-PolicyKey: 2383600984 X-MSExchangeActivityCtx: V=1.0.0.0;Id=7dc15d5a-b811-44c2-acca-ccae1a1e0e68;C=;P= X-EAS-Proxy: S-1-5-21-3118489311-2514447813-1903331334-1243,LABOJUICE\henk msExchProxyUri: https://mail.labojuice.com/Microsoft-Server-ActiveSync?User=henk&DeviceId=SS5H1QF17H30V0JRIDCO6P5K74&DeviceType=iPhone&Cmd=Ping X-IsFromCafe: 1 X-SourceCafeServer: EX.LABOJUICE.LOCAL X-CommonAccessToken: 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 X-vDirObjectId: c936a3e2-112c-436b-9ca1-5337f63686aa RequestBody : AccessState : Allowed AccessStateReason : Global ResponseHeader : HTTP/1.1 200 OK MS-Server-ActiveSync: 15.0 ResponseBody : <?xml version="1.0" encoding="utf-8" ?><Ping xmlns="Ping:"><Status>2</Status><Folders><Folder>26</Folder></Folders></Ping> ResponseTime : 07/22/2015 14:39:39 ----------------- Log Entry: 56 ----------------- RequestTime : 07/22/2015 14:39:41 ServerName : EX AssemblyVersion : 15.00.0913.007 Identifier : 689FA1B6 RequestHeader : POST /Microsoft-Server-ActiveSync/Proxy/default.eas?User=henk&DeviceId=SS5H1QF17H30V0JRIDCO6P5K74&DeviceType=iPhone&Cmd=Ping HTTP/1.1 Content-Length: 65 Content-Type: application/vnd.ms-sync.wbxml Accept: */* Accept-Encoding: gzip Accept-Language: nl-nl Authorization: ******** Host: ex.labojuice.local:444 User-Agent: Apple-iPhone7C2/1208.143 X-Forwarded-For: 192.168.175.45 X-Forwarded-Port: 63721 X-ExCompId: ClientAccessFrontEnd MS-ASProtocolVersion: 14.1 X-MS-PolicyKey: 2383600984 X-MSExchangeActivityCtx: V=1.0.0.0;Id=87c17c33-c988-4cb3-8fe6-4a27679e2944;C=;P= X-EAS-Proxy: S-1-5-21-3118489311-2514447813-1903331334-1243,LABOJUICE\henk msExchProxyUri: https://mail.labojuice.com/Microsoft-Server-ActiveSync?User=henk&DeviceId=SS5H1QF17H30V0JRIDCO6P5K74&DeviceType=iPhone&Cmd=Ping X-IsFromCafe: 1 X-SourceCafeServer: EX.LABOJUICE.LOCAL X-CommonAccessToken: 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 X-vDirObjectId: c936a3e2-112c-436b-9ca1-5337f63686aa RequestBody : <?xml version="1.0" encoding="utf-8" ?><Ping xmlns="Ping:"><Folders><Folder><Id>1</Id><Class>Calendar</Class></Folder><Folder><Id>21</Id><Class>Notes</Class></Folder><Folder><Id>2</Id><Class>Contacts</Class></Folder></Folders></Ping> WasPending : [Response was pending] ResponseHeader : HTTP/1.1 200 OK MS-Server-ActiveSync: 15.0 ResponseBody : <?xml version="1.0" encoding="utf-8" ?><Ping xmlns="Ping:"><Status>7</Status></Ping> ResponseTime : 07/22/2015 14:40:01
Then finally we end up with entries like this:
----------------- Log Entry: 62 ----------------- RequestTime : 07/22/2015 15:46:04 ServerName : EX AssemblyVersion : 15.00.0913.007 Identifier : 28FF6BC7 RequestHeader : POST /Microsoft-Server-ActiveSync/Proxy/default.eas?User=henk&DeviceId=SS5H1QF17H30V0JRIDCO6P5K74&DeviceType=iPhone&Cmd=Ping HTTP/1.1 Content-Length: 0 Accept: */* Accept-Encoding: gzip Accept-Language: nl-nl Authorization: ******** Host: ex.labojuice.local:444 User-Agent: Apple-iPhone7C2/1208.143 X-Forwarded-For: 192.168.175.45 X-Forwarded-Port: 63773 X-ExCompId: ClientAccessFrontEnd MS-ASProtocolVersion: 14.1 X-MS-PolicyKey: 2383600984 X-MSExchangeActivityCtx: V=1.0.0.0;Id=5edd82d7-345e-46cd-8b20-8ce9278f6d1c;C=;P= X-EAS-Proxy: S-1-5-21-3118489311-2514447813-1903331334-1243,LABOJUICE\henk msExchProxyUri: https://mail.labojuice.com/Microsoft-Server-ActiveSync?User=henk&DeviceId=SS5H1QF17H30V0JRIDCO6P5K74&DeviceType=iPhone&Cmd=Ping X-IsFromCafe: 1 X-SourceCafeServer: EX.LABOJUICE.LOCAL X-CommonAccessToken: VgEAVAdXaW5kb3dzQwBBBUJhc2ljTA5MQUJPSlVJQ0VcaGVua1UuUy0xLTUtMjEtMzExODQ4OTMxMS0yNTE0NDQ3ODEzLTE5MDMzMzEzMzQtMTI0M0ccAAAABwAAAC1TLTEtNS0yMS0zMTE4NDg5MzExLTI1MTQ0NDc4MTMtMTkwMzMzMTMzNC01MTIHAAAAB1MtMS0xLTAHAAAAB1MtMS01LTIHAAAACFMtMS01LTExBwAAAAhTLTEtNS0xNQcAAMAUUy0xLTUtNS01LTM2NDAyNTI2MDEHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTQ2NjcHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTI2MzMHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTQ2MTIHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTExMjEHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTQ2MTQHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTI2MzQHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTI2NDAHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTI2MzYHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTI2MzcHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTI2MzIHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTQ2MTEHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTQ3NDEHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTI2NDMHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTQ3NDQHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTQ2MTMHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTQ3NDIHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTQ3NDMHAAAALlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTI2NDEHAAAACFMtMS0xOC0xBwAAIC5TLTEtNS0yMS0zMTE4NDg5MzExLTI1MTQ0NDc4MTMtMTkwMzMzMTMzNC0yNjEwBwAAIC1TLTEtNS0yMS0zMTE4NDg5MzExLTI1MTQ0NDc4MTMtMTkwMzMzMTMzNC01NzIHAAAgLlMtMS01LTIxLTMxMTg0ODkzMTEtMjUxNDQ0NzgxMy0xOTAzMzMxMzM0LTE2MTBFAAAAAA== X-vDirObjectId: c936a3e2-112c-436b-9ca1-5337f63686aa RequestBody :