Hi team,
I have Exchange 2013 CU7 with two MBX and Two CAS, separate Role
suddenly I have a issue with Exchange ActiveSync. some error event is show at mailbox server
Log Name: Application
Source: MSExchange ADAccess
Date: 9/2/2015 2:23:21 PM
Event ID: 4023
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: MBX01.contoso.com
Description:
Process w3wp.exe (AirSync) (PID=36012). The budget for user 'contoso\xxx_SEC1071958C27CA8_SAMSUNGxxxxx' is locked out until 9/2/2015 7:28:21 AM. Max Burst: 480000, Recharge Rate: 1800000, CutoffBalance: -600000
when is test activesync connectivity. the error is bellow
-MailboxCredential (Get-Credential contoso\xxx) | fl
RunspaceId : 1f17bc73-df51-4c50-8977-19b772ef8b8d
LocalSite : Central
SecureAccess : True
VirtualDirectoryName :
Url :
UrlType : Unknown
Port : 0
ConnectionType : Plaintext
ClientAccessServerShortName : email
LocalSiteShortName : Central
ClientAccessServer : email.contoso.com
Scenario : Options
ScenarioDescription : Issue an HTTP OPTIONS command to retrieve the Exchange ActiveSync protocol version.
PerformanceCounterName : DirectPush Latency
Result : Failure
Error : [System.Net.WebException]: The request was aborted: The request was canceled.
UserName : xxx
StartTime : 9/2/2015 2:25:10 PM
Latency : -00:00:01
EventType : Error
LatencyInMillisecondsString :
Identity :
IsValid : True
ObjectState : New
I already change user throttling policy, but issue still persist.
I check at CAS Server, I found that issue is come
before this issue, I already rasie eas value at CAS webconfig into 5000 after update CU7
<add key="HttpProxy.
as mention in this forum
https://social.technet.microsoft.com/Forums/office/en-US/08e53279-810f-48fa-9931-fa10f575affc/active-sync-issue?forum=exchangesvrgeneral
and then I change the eas, from 5000 to 50000. but when I test-activesyncconnectivity the issue still same.
is there any suggestion?
Please Help