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Urgent active sync not working,please respond quickly

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Dear All,

i am running exchange 2013 users are not able to connect through active sync,including iPhone and blackberry device,if i restart,i can see event id 1309 but not sure if this has anything to do with the issue.users are able to sync email when they are in local network but not able to sync when connecting from external network

Event code: 3005 
Event message: An unhandled exception has occurred. 
Event time: 1/17/2016 1:29:39 PM 
Event time (UTC): 1/17/2016 9:29:39 AM 
Event ID: 4e55cd4612fc417faf52eb61160e4c9a 
Event sequence: 68 
Event occurrence: 1 
Event detail code: 0 
 
Application information: 
    Application domain: /LM/W3SVC/1/ROOT/Autodiscover-1-130974953306519679 
    Trust level: Full 
    Application Virtual Path: /Autodiscover 
    Application Path: E:\Exchange Files\FrontEnd\HttpProxy\Autodiscover\ 
    Machine name: LMAEHS02 
 
Process information: 
    Process ID: 39152 
    Process name: w3wp.exe 
    Account name: NT AUTHORITY\SYSTEM 
 
Exception information: 
    Exception type: HttpException 
    Exception message: A potentially dangerous Request.Path value was detected from the client (&).
   at System.Web.HttpRequest.ValidateInputIfRequiredByConfig()
   at System.Web.HttpApplication.PipelineStepManager.ValidateHelper(HttpContext context)

 
 
Request information: 
    Request URL: https://outlook.prell.com:443/autodiscover/P&SCrecruitment..prell.com/autodiscover.xml 
    Request path: /autodiscover/P&SCrecruitment..prell.com/autodiscover.xml 
    User host address: 10.30.33.22
    User:  
    Is authenticated: False 
    Authentication Type:  
    Thread account name: NT AUTHORITY\SYSTEM 
 
Thread information: 
    Thread ID: 14 
    Thread account name: NT AUTHORITY\SYSTEM 
    Is impersonating: False 
    Stack trace:    at System.Web.HttpRequest.ValidateInputIfRequiredByConfig()
   at System.Web.HttpApplication.PipelineStepManager.ValidateHelper(HttpContext context)
 
 
Custom event details: 


TechGUy,System Administrator.


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