Hi Guys and Gals
I have a problem to which i need some advice when running the test connectivity, it keeps failing error below.
Attempting the Autodiscover and Exchange ActiveSync test (if requested).
Testing of Autodiscover for Exchange ActiveSync failed.
Additional Details
Elapsed Time: 3278 ms.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Additional Details
Elapsed Time: 3278 ms.
Test Steps
Attempting to test potential Autodiscover URL https://cherry-it.co.uk:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 99 ms.
Test Steps
Attempting to resolve the host name cherry-it.co.uk in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host cherry-it.co.uk couldn't be resolved in DNS InfoNoRecords.
Elapsed Time: 99 ms.
Attempting to test potential Autodiscover URL https://autodiscover.cherry-it.co.uk:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 2833 ms.
Test Steps
Attempting to resolve the host name autodiscover.cherry-it.co.uk in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 81.106.76.4
Elapsed Time: 86 ms.
Testing TCP port 443 on host autodiscover.cherry-it.co.uk to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 86 ms.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Additional Details
Elapsed Time: 213 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover.cherry-it.co.uk on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=autodiscover.cherry-it.co.uk, Issuer: CN=StartCom Class 1 DV Server CA, OU=StartCom Certification Authority, O=StartCom Ltd., C=IL.
Elapsed Time: 168 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name autodiscover.cherry-it.co.uk was found in the Certificate Subject Common name.
Elapsed Time: 0 ms.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=autodiscover.cherry-it.co.uk.
One or more certificate chains were constructed successfully.
Additional Details
A total of 1 chains were built. The highest quality chain ends in root certificate CN=StartCom Certification Authority, OU=Secure Digital Certificate Signing, O=StartCom Ltd., C=IL.
Elapsed Time: 12 ms.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Elapsed Time: 1 ms.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 3/7/2016 8:01:54 PM, NotAfter = 3/7/2017 8:01:54 PM
Elapsed Time: 0 ms.
Checking the IIS configuration for client certificate authentication.
Client certificate authentication was detected.
Additional Details
Accept/Require client certificates were found. Set the IIS configuration to Ignore Client Certificates if you aren't using this type of authentication.
Elapsed Time: 2447 ms.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Additional Details
Elapsed Time: 305 ms.
Test Steps
Attempting to resolve the host name autodiscover.cherry-it.co.uk in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 81.106.76.4
Elapsed Time: 181 ms.
Testing TCP port 80 on host autodiscover.cherry-it.co.uk to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 50 ms.
The Microsoft Connectivity Analyzer is checking the host autodiscover.cherry-it.co.uk for an HTTP redirect to the Autodiscover service.
The Microsoft Connectivity Analyzer failed to get an HTTP redirect response for Autodiscover.
Additional Details
An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body of the response:
HTTP Response Headers:
X-FEServer: SERVER2012
Content-Length: 0
Date: Sun, 13 Mar 2016 11:16:51 GMT
Server: Microsoft-IIS/8.5
X-Powered-By: ASP.NET
Elapsed Time: 73 ms.
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
Additional Details
Elapsed Time: 39 ms.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.cherry-it.co.uk in DNS.
The Autodiscover SRV record was successfully retrieved from DNS.
Additional Details
The Service Location (SRV) record lookup returned host cherry-it.co.uk.
Elapsed Time: 34 ms.
Attempting to test potential Autodiscover URL https://cherry-it.co.uk:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 5 ms.
Test Steps
Attempting to resolve the host name cherry-it.co.uk in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host cherry-it.co.uk couldn't be resolved in DNS InfoNoRecords.
Elapsed Time: 5 ms.
I have tried various methods as stated when searching but to no avail. Also when trying to access ECP I get 403 you are not authorised and when accessing OWA as well externally I just a black page. Any help and advice is much appreciated