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Event ID 1008 - Flooding with duplicate contacts and search rebuid failing. server has a high CPU usage.

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Hello,

I'm having trouble solving some issues appearing in the Event log, which are then causing trouble on my Exchange 2013 CU11 server.  The problems I now face are probably some how connected to each other.

prob. 1 :  I got 300 smartphones (android an IOS) which all use 2 accounts. Their own and a user just for its contacts. These contact though,  are piling up whith duplicates origination from someone unknown. I cannot trace who is causing the duplicates. But they are piling up rapidly. Probably consuming all my CPU on the server.

Prob 2. Searching in outlook and webmail has failed since problem 1 occurred. I tried rebuilding the search index (stopping the search services, renaming the ....SINGLE directory etc..).  But after 2,5 days of crawling this failed!

So now all I got is an EVENT ID 1008, that has no reference to a user, device or anything elase.

I hope someone can help me out here...Much appreciated.

This is the Warning in the EVENT ID 1008:

An exception occurred and was handled by Exchange ActiveSync. This may have been caused by an outdated or corrupted Exchange ActiveSync device partnership. This can occur if a user tries to modify the same item from multiple computers. If this is the case, Exchange ActiveSync will re-create the partnership with the device. Items will be updated at the next synchronization.

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--- Exception start ---
Exception type: Microsoft.Exchange.Data.Storage.MessageSubmissionExceededException
Exception message: Cannot save changes made to an item to store.
Exception level: 0
Exception stack trace:    at Microsoft.Exchange.Data.Storage.MapiPropertyBag.SaveChanges(Boolean force)
   at Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.SaveChanges(Boolean force)
   at Microsoft.Exchange.Data.Storage.AcrPropertyBag.SaveChangesWithAcr(SaveMode saveMode)
   at Microsoft.Exchange.Data.Storage.CoreItem.InternalSave(SaveMode saveMode, CallbackContext callbackContext)
   at Microsoft.Exchange.Data.Storage.Item.SaveInternal(SaveMode saveMode, Boolean commit, CallbackContext callbackContext, CoreItemOperation operation)
   at Microsoft.Exchange.Data.Storage.Item.Save(SaveMode saveMode)
   at Microsoft.Exchange.Data.Storage.SyncState.SaveSyncStateItem(PropertyDefinition[] properties, Object[] values, PooledMemoryStream syncStateStream, StoreObjectId clearBlobOnFolderId)
   at Microsoft.Exchange.Data.Storage.SyncState.Commit(PropertyDefinition[] properties, Object[] values)
   at Microsoft.Exchange.AirSync.SyncCommand.SaveSyncStateAndDispose(SyncCollection collection)
   at Microsoft.Exchange.AirSync.SyncCommand.OnExecute()
   at Microsoft.Exchange.AirSync.SyncCommand.ExecuteCommand()
   at Microsoft.Exchange.AirSync.Command.WorkerThread()
Inner exception follows below:
Exception type: Microsoft.Mapi.MapiExceptionMaxSubmissionExceeded
Exception message: MapiExceptionMaxSubmissionExceeded: Unable to save changes. (hr=0x80004005, ec=1242)
Diagnostic context:
    Lid: 55847   EMSMDBPOOL.EcPoolSessionDoRpc called [length=110]
    Lid: 43559   EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=228][latency=140]
    Lid: 52176   ClientVersion: 15.0.1156.6
    Lid: 50032   ServerVersion: 15.0.1156.6006
    Lid: 23226   --- ROP Parse Start ---
    Lid: 27962   ROP: ropSaveChangesMessage [12]
    Lid: 17082   ROP Error: 0x4DA     
    Lid: 18273  
    Lid: 21921   StoreEc: 0x4DA     
    Lid: 27962   ROP: ropExtendedError [250]
    Lid: 1494    ---- Remote Context Beg ----
    Lid: 36764   StoreEc: 0x4DA     
    Lid: 63016   dwParam: 0xC
    Lid: 39640   StoreEc: 0x4DA     
    Lid: 10786   dwParam: 0x0        Msg: 15.00.1156.000:EXCHANGE01
    Lid: 1750    ---- Remote Context End ----
    Lid: 31418   --- ROP Parse Done ---
    Lid: 21457  
    Lid: 19665   StoreEc: 0x4DA     
    Lid: 37632  
    Lid: 37888   StoreEc: 0x4DA     
Exception level: 1
Exception stack trace:    at Microsoft.Mapi.MapiExceptionHelper.InternalThrowIfErrorOrWarning(String message, Int32 hresult, Boolean allowWarnings, Int32 ec, DiagnosticContext diagCtx, Exception innerException)
   at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, IExInterface iUnknown, Exception innerException)
   at Microsoft.Mapi.MapiProp.SaveChanges(SaveChangesFlags flags)
   at Microsoft.Exchange.Data.Storage.MapiPropertyBag.SaveChanges(Boolean force)
--- Exception end ---.




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