Our support staff use to be able to see the IMEI number and other properties for a mobile device by double-clicking on it in the EAC display for devices connecting to a particular mailbox (i.e. mailbox properties/mailbox features/mobile devices(view details)
and then double-click on a device in the list). Now when they double-click on a mobile device they are presented with the "New Device Access Rule" page instead of the device properties page. Does anyone know how/why this has changed and
how to get back to the original behaviour? We are running Exchange 2013 CU10.
Cheers
Alan
