Hi Everyone,
many users are reporting that their device are getting blocked. we have default open policy for everyone so there is no restriction on exchange server level. Reason showing below
Device access state reason: | Individual |
please suggest.
Subject: Your mobile device has been denied access to the server via Exchange ActiveSync because of server policies.
Your mobile device won't be able to synchronize with the server via Exchange ActiveSync because of an access policy defined on the server.
Information about your mobile device:
Device model: | iPad3C6 |
Device type: | iPad |
Device ID: | ApplDLXKD0RKF18W |
Device OS: | iOS 9.1 13B143 |
Device user agent: | Apple-iPad3C6/1302.143 |
Device IMEI: | |
Exchange ActiveSync version: | 14.1 |
Device access state: | Blocked |
Device access state reason: | Individual |
Regards,
Manjeet Singh