Quantcast
Channel: Exchange Server 2013 - Mobility and ActiveSync forum
Viewing all 1206 articles
Browse latest View live
↧

Error:MissingCscCacheEntry for ActiveSync proxy after 2013 CAS migration

November 20, 2013, 8:46 am
$
0
0

Hello,

    We cut-over to a new 2013 CAS server (external) by changing the NAT from the old 2010 CAS.  ActiveSync proxy to the old 2010 CAS/Mailbox server (internal) was working well with one exception.  One iPhone showed no error on the phone, but would not load any new mail.   This was also the only device we tested that had been connecting to the old 2010 CAS server before the cut-over, so there were no changes to the mail profile on the phone.  Rebooting the iPhone did not resolve the issue.

    In the IIS  logs of the 2010 CAS/Mailbox server shows the following error for each ActiveSync proxy request from the device:

2013-11-18 23:07:58 192.168.126.3 POST /Microsoft-Server-ActiveSync/Proxy/default.eas User=jsmith&DeviceId=ApplC38JK0TJDTTN&DeviceType=iPhone&Cmd=Sync&Log=PrxFrom:172.16.16.4_V141_Cpo20000_Fet20015_Error:MissingCscCacheEntry_ 443 DOMAIN\OWA-2013$ 172.16.16.4 Apple-iPhone5C1/1101.501 441 0 0 20031

   We backed out all the changes, and then configured the new 2013 CAS server to serve ActiveSync on a different external URL for testing.  When the same device was configured to use this URL, the proxy succeeded.

   I'm happy to provide any other relevant details.

Thanks,

   Travis

↧
Search

Windows 8.1 Mail App Not prompting for certificate - "Unable to Connect"

November 21, 2013, 8:20 am
$
0
0

I have Windows 8.1 and the updated Mail application on a Surface Pro.  

No matter what method I try, or account I try to add, I cannot get the mail client to ask for use of a certificate for EAS auth.   It consistently asks for username and password and then just notes that I "Unable to Connect"

I have a certificate in my user store.  I've verified that and that I have the private key.  I have other applications which work with that certificate.    

I have confirmed that the EAS server address will prompt for the cert if I enter via the browser so it can see and communicate with the server but the mail app just refuses to prompt.

Any ideas?

David.

↧
↧

We are not able to use Activesync

November 22, 2013, 1:25 am
$
0
0

Environment Details:

Exchange : 2007 Enterprise SP3 Roll up 10

Server : EX01 (hub cas)

EX06 (mailbox)

Exchange is not published on open internet.

 

Outlook 2010 client works correctly on exchange.

 

We have existing BlackBerry Enterprise Server 5, which uses MAPI to connect to Exchange, and this works perfect.

 

We are in phase of implementing BlackBerry Enterprise Services 10, which works on ActiveSync.

 

WE notice ActiveSync is not working in LAN environment.

 

We tested same using 2 mobile devices, that are connected to LAN using a local Wifi and it gives Authentication failed error.


We are able to open OWA in browser on these handsets.

 

But the mail client (Active Sync), in the handset does not connect.

 

We also tried testing Activesync, in LAN on windows 7 in LAN, using a third party tool, from accessmylan.com “ActiveSync Tester”.

 

But it fails.

------

Testing FQDN (SSL, On LAN):

 

Communications:

            Doing DNS lookup on <fqdn> . OK (ip address)

            Testing TCP to <ip address> port 443 .... OK

SSL Certificate:

            Receiving ................................ OK

            Ensuring not Self-Signed ................. OK

            Verifying certificate .................... OK

ActiveSync:

            Checking for application ................. OK

            Checking version ......................... FAIL

 

Result:

            Username or Password incorrect

or

activesync detected but access denied http 403

↧

Outlook 2010/2013 Exchange calendar sync with Windows Phone 8 EAS Account

November 20, 2013, 3:49 am
$
0
0

I can't get why every kind of sync action in calendar works well but not deleting an item from Outlook (both 2010/2013 version).

The issue is very annoying and Dangerous cause you could have a calendar event that not exist.....

Somebody could help me?

Thanks

Enrico

Interested Platform: Windows 7, Outlook 2010 (2013 tested too) with sync RPC over HTTPS with Exchange 2007

↧

Exchange 2010 Active sync (Access mail in Mobile issues)

November 11, 2013, 3:27 am
$
0
0

Hi

In my organisation Exchange server 2010 SP1 are deployed before six months itself & we accessed mail in mobile through active sync initially. Recently(one month back) we facing problem in accessing mail in active sync. 

While we tried to configure mailbox in mobile through Active sync it shows error "Server is not available"

Initially i don't have autodiscover record in internal dns as well as public dns. Right now i had on both.

Pls see the error which i received in testconnectivity.microsoft.com

The Microsoft Connectivity Analyzer is checking the host autodiscover.astraglobal.co for an HTTP redirect to the Autodiscover service.
 

The Microsoft Connectivity Analyzer failed to get an HTTP redirect response for Autodiscover.

 
Additional Details
 
An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body of the response: You do not have permission to view this directory or page.
Headers received:
Content-Length: 58
Content-Type: text/html
Date: Mon, 11 Nov 2013 07:02:55 GMT
Server: Microsoft-IIS/7.5
X-Powered-By: ASP.NET
Elapsed Time: 509 ms.

Kindly help me 

Thanks

↧
↧

connecting to live account whilst connected to exchange

November 21, 2013, 1:43 am
$
0
0
I am running Outlook 2013 to an exchange server on a work system but I also have a live account for use on my personal surface device. I wanted to be able to sync my calendars and contacts between the 2 systems, previously I have used the live connector in 2007 (when using phone 7). I understand that I need to manually copy items between the accounts, not the best but works OK and was fine on 2007.
I have set up outlook 2013 to connect to the exchange server and this works fine and I have also created an account that connects to my live account using the active sync that also works fine when laptop connected to home network, but not when connected to the office LAN. When connected to the office I get 
"log onto exchange activesync mail server (EAS): The server cannot be found"
when testing the account settings.
the only difference between office LAN and home are:
1.  Connection to exchange during test
2.  The office LAN has a separate Proxy server, between the LAN and the internet, which requires modification to the connection settings in explorer to allow that to see the internet. 
I can not find anything in the active sync settings that allow the specification of a proxy server, so had assumed it would use the internet connection settings from explorer, maybe this is not the case, or is it that the connection to exchange is stopping the active sync connection.
Some help in this matter would be very helpful.
↧

Exch 2003 on old W2000 + iPhone +Active Sync

November 24, 2013, 8:15 am
$
0
0

This is a bit of a long shot but I have Exchange 2003 running on W2000 (I know, not supported, but it is a very small setup)

My Windows Phone 7.8 works fine but I cannot get the iPhone to sync using Active Sync. I do not have an X509 cert installed on this setup. Could this be the reason the iPhone does not connect even though I have unticked the use SSL box on the iPhone. The Windows Phone does connect when the SSL box is unticked.

The iPhone is up to date and a 4S.

↧

how to stop HealthMonitoring emails in Journal Mailbox

November 24, 2013, 11:29 am
$
0
0

How can I stop HealthMonitoring emails filling up Journaling Mailbox

I'm using Exchange version 15.0 build 516.32

↧
Search

Exchange 2013 CU2 wipe device

November 24, 2013, 11:44 pm
$
0
0

Hello. I have an Exchange 2013 CU2 new installation. I synchronized an android device (version 4.1.2). I have two problems. The first is after synchronization finished and after working 2-3 days with the phone, I noticed that there were some folders with no email/subfolders. I changed the sync settings to synchronize all days but nothing.

The other is when I tried to wipe the device. although that no further synchronization can occur, email messages, contacts etc remain on the phone.

Any ideas are welcome!!!

Regards

↧
↧

Exchange Server 2010 ActiveSync has multiple instances for the same device.

November 25, 2013, 10:08 am
$
0
0

I have 1 user who has a Samsung Tablet with wireless broadband service who keeps complaining that he "loses" his email account every Friday, and that he has to set it up again.  

For some reason, Exchange keeps creating a additional copies of the same device. Some are quarantined some are not.

http://i.imgur.com/Pcs18jK.png - Shows the current status

http://i.imgur.com/DpikiYY.png  - Shows the original partnership details

http://i.imgur.com/dXYpz5s.png - One of the quarantined partnerships.

When devices are quarantined, I always release the ones I know, but WHY isn't Exchange recognizing the device? 

There one active one which was created in a April (when the server was installed), and last updated 11/25, today, so obviously, that one is working correctly, but why are there so many duplicates with various statuses?

I'm now getting a message on this user that they have the maximum of 10 devices in use. Which is NOT true, there are only 2 devices.  I have tried deleting the quarantined devices and they won't delete. They go into Delete Pending, but next time I view the user they are back to Quarantined.

We are running SBS 2011, and Exchange is current on all patches.

Thanks!

↧

Exchange 2010 SP2 ActiveSync locking users out after password changes.

November 25, 2013, 9:37 am
$
0
0

When a users password is changed a stored password on a phone appears to be locking out accounts via ActiveSync.  Is there anything that we can do other than change our lockout policy so that mobile devices do not lock out accounts?  It would seem that if a process is automated the system should realize this and not lock out the account.  

Passwords get changed and the user may not have access to all of the devices.

Thoughts?

Jason Meyer

↧

Windows 8 Mail App Certificate Based Authentication

April 11, 2013, 6:54 am
$
0
0

This is more of a tick towards inclusion.

It's my understanding from the Exchange Team Blog that the Win 8 Mail app doesn't support Certificate Based ActiveSync.  Now that is just crap. I mean exchange server serves it up, it's a Windows Based mail client supported by other devices such as IOS and Android, however Microsoft can't seem to include it in their own products?  WTF.

Any who, is there a plan or time frame before this is included?

Thanks

↧

Access shared mailbox from mobile devices via POP3 with linked mailbox credentials in Exchange 2013

November 26, 2013, 6:52 am
$
0
0

Hello all,

In short - I want linked mailbox users to be able to read a shared mailbox e-mails on mobile phones. OWA is not a good enough idea, since very few of the client users find it usable on small screens. I was expecting them to be able to connect to shared mailboxes via POP3, but I have missed something or it is simply not possible for some reason.

I have an Exchange 2013 CU2 deployment with users as linked mailboxes, and shared mailbox in local Exchange domain.
* User accounts are in user account domain "usersdomain.com"
* Exchange 2013 CU2 is installed in domain "exchangedomain.com"
* There is a working trust between these two domains
* UserA from "usersdomain.com" have linked mailbox in Exchange on domain "exchangedomain.com", POP3 enabled, everything works very well.
* There is a Shared Mailbox "SharedMailbox1@exchangedomain.com", and both, UserA@usersdomain.com and UserA@exchangedomain.com (disabled account for linked mailbox) has Full Access and Send as permissions to this shared mailbox. Everything works very well via Outlook (MAPI) or OWA.
* There is also UserB@exchangedomain.com, who has Full Access and Send as permissions to this shared mailbox "SharedMailbox1@exchangedomain.com" and POP3 enabled. Everything works here too.
* "SharedMailbox1@exchangedomain.com" has POP3, and all other protocols enabled.

In the setup above I can successfully retrieve e-mails from shared mailbox using Outlook with POP3 login name UserB@exchangedomain.com\SharedMailbox1@exchangedomain.com, but when I use UserA@usersdomain.com\SharedMailbox1@exchangedomain.com I get "bad username or password".
I can open SharedMailbox1 via UserA@usersdomain.com OWA site, and I can get UserA@usersdomain.com e-mails via POP3.

Now, what I want to do, is for the user UserA@usersdomain.com to connect and use SharedMailbox1@exchangedomain.com via POP3 on mobile device. IMAP is a second choice, or any other means to read the emails from the shared mailbox on mobile devices, with this users credentials and without duplicating any e-mail via some rules, and without using OWA  .. Is this possible?

Any suggestions?

Sincerely,
Vince

↧
↧

ActiveSync doesn't seem to work on Galaxy s4

November 4, 2013, 6:05 am
$
0
0

We have users that has IPhone and Galaxy s4 cell phones.  When setting up the Galaxy phone, we get the "Loading", but, no messages ever get loaded, plus the security policy doesn't seem to load requiring a password on the phone. 

↧

Problems connecting Samsung Galaxy S4 Active with MS Exchange 2008R2

October 31, 2013, 10:02 am
$
0
0
My Samsung phone works well and I have no issues connecting to the internet.  I'm trying to synch my work account which is run through Exchange and will not synch with my phone.  I'm the system admin for the company and am sure that my settings are correct.  Other users in the company with the Samsung S4 (not the Active phone) are able to synch their Exchange account with their phone.  I've contacted ATT and they referred me to Microsoft.  Has anyone else encountered and solved this problem?
↧
Search

NFC Unlock

November 13, 2013, 8:56 am
$
0
0

I am sure the answer is no but figured I would ask the experts.

With the newer phones that support NFC and NFC Unlock is there any support for that in the ActiveSync Policies?

I tried a very simple policy with the only requirement is for a password, every other device feature is enabled to use. When this policy applies the NFC Unlock feature states that it can not be used as it is being controlled.

I know this is a security concern which is why I am sure the answer is no

Thanks

↧

Privacy for Personal Contacts Using Outlook on an Exchange Server

October 18, 2013, 4:45 am
$
0
0

I am currently using Microsoft Outlook under two different users on the same laptop. User 1 is connected with an Exchange server and, as far as I know, all folders (email, contacts, calendar, tasks and notes) are duplicated and updated regularly on the server.

User 2 is not connected to the ME (Microsoft Exchange) server and holds my personal information for email, contacts, calendar, tasks and notes.

Currently, I sync my cell phone with the folders (contacts, calendar, tasks and notes) in Outlook for User 2. I am doing this directly between the laptop and the cell phone device without the use of a cloud (I am cloud averse)

I am trying to figure a way to have both my business and personal information (contacts, calendar, tasks and notes) on my new GS3 phone but not have to have my personal information saved or synced with the Exchange server. In other words, is there a way to select which records (folders) you want to have saved to the ME server and which you do not?

↧
↧

Configure SSL for Exchange ActiveSync for Exchange 2007

November 30, 2013, 9:46 pm
$
0
0

How to  Configure SSL for Exchange ActiveSync (mobiles) on Exchange 2007 

and what ports are to be opened on firewall. I am also using third party CA(digicert)

please do guide me i am little confused

↧

Event logs repeating event ID 5011 WAS and 6002 ping of mdb

August 8, 2013, 11:47 am
$
0
0

Hi,

We're working on a new Exchange 2013 CU2 migration on Windows Server 2012 from Exchange 2007 SP3 on Windows 2008.  We have two Exchange 2013 physical servers running CAS and a single DAG (2 servers 1 DB) with a 2008 R2 witness server.  Everything seems to be working fine but we are getting the following events every few minutes in the event logs on both servers.  I've searched high and low and can't seem to find a resolution.  Any suggestions?

Event ID 5011 from the Source WAS with this info:

A process serving application pool 'MSExchangeSyncAppPool' suffered a fatal communication error with the Windows Process Activation Service. The process id was '21380'. The data field contains the error number.

Event ID 6002 from the source MSExchange Mid-Tier Storage

Ping of mdb '5d3c32ed-5c53-44b7-abe4-34fcdf08f848' timed out after '00:00:00' minutes.  Last successful ping was at '8/8/2013 5:46:37 PM' UTC.

Event ID 1006 source MSExchangeDiagnostics

The performance counter '\\SERVER-EX1\LogicalDisk(HarddiskVolume1)\Free Megabytes' sustained a value of '108.00', for the '15' minute(s) interval starting at '8/8/2013 5:34:00 PM'. Additional information: None. Trigger Name:DatabaseDriveSpaceTrigger. Instance:harddiskvolume1

Event ID 4999 source MSExchange Common

Watson report about to be sent for process id: 11124, with parameters: E12, c-RTL-AMD64, 15.00.0712.022, unknown, M.E.Data.Directory, M.E.D.D.ConnectionPoolManager.BlockImpersonatedCallers, M.E.Common.FailFastException, e5e6, 15.00.0712.016.
ErrorReportingEnabled: False



↧

difference CALs in Exchange ActiveSync mobile management policies?

December 2, 2013, 7:26 am
$
0
0

Hello please help
What are the differences between Standard or advanced that allows the CALs in Exchange ActiveSync mobile management policies?

Exchange   ActiveSync mobile management policies

Standard Cal

Standard

Standard plus Enterprise CAL*

Advanced

Thank you

↧
Viewing all 1206 articles
Browse latest View live
Search
<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>