Hello everyone,
We have a self-signed certificate deployed via group policy from our domain controller to domain users. We are using Exchange 2013. Via the way I just stated, users can access email in Outlook 2010 on the domain. However, we run into problems when trying to add the accounts on mobile phones. On an Android-based phone which is the Samsung Galaxy S4, we try to enter the settings manually via Exchange ActiveSync but it doesn't work.
I looked at this and followed the directions: https://support.office.com/en-ie/article/Set-up-email-on-an-Android-phone-or-tablet-886db551-8dfa-4fd5-b835-f8e532091872#__find_your_exchange
I logged into the Outlook Web App and looked at the POP settings and tried that server with SSL and it doesn't work. I tried that with the full email address as the username and just the username. Our domain is the prefix for both. The POP server and the SMTP server are the same but POP has SSL and SMTP has TLS. I'm not sure if that makes a difference or not.
I looked at the Exchange server settings and it looks like mobile access is enabled for all. I didn't create any policies though.
What do you guys think?