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ActiveSync solution to have allow \ ( Forward slash ) allowed in authentication

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We Recently have migrated our ActiveSync traffic from ISA to a third party solution . Previously many users authenticated with "Domain / UserName" and few others even used \ ( Forward slash ) and got authenticated with exchange causing no issues as ISA accounted for this  however new 3rd party solution does not . Is there a way out we can have \ ( Forward slash ) based authentication allowed somehow on exchange . I have checked with vendor of 3rd party solution they do not have a way out to provide functionality to have \ ( Forward slash ) converted the way ISA accounted for  . Please suggest ?

Aditya Mediratta


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