How to reset mobile device password?
Hi, I am able to force a password policy on devices but a user has forgotten their password. Is there a way to reset/recover their password through exchange online? Apologies if this is the wrong...
View ArticleUser ActiveSync issue after migration
We are on the tail end of an Exchange 2007 -> 2013 migration of about 1200 users. All users have been migrated with very little issue. However, 1 user is presenting problems with their ActiveSync....
View ArticleCannot connect with Outlook Android after moving back to on-premise
Hello.We have a hybrid environment with Office 365 and Exchange 2013. My mailbox used to settle on Office 365 cloud space, and I always use Outlook Android version to connect my mailbox. Yesterday, I...
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Reply All button grayed
We have an exchange user that can't reply to all when the mail contains distribution group in the recipients. the reply all button is grayed as shown in the attached picturethe mobile phone is samsung....
View ArticleAutoDiscover returning incorrect server name for mobile devices
We are mid migration from 2010 to 2013 and recently started moving live users over to the new server while Outlook seems to reconfigure itself correctly when an account is moved to a new server our...
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Certificate Based Authentication (iOS) - initially connects fine then "The...
I've setup certificate based authentication for activesync on Exchange 2013. We're using primarily iOS devices and that's all I'm testing with for now. I apply the profile using Apple's iPhone...
View ArticleRemove Mobile Phone Partnership and Password Recovery Options
Hi,I have a user who has lost their password on their SAMSUNG phone. ActiveSync is enabled on this phone. I have two questions:1. If I have a recovery password, how and where do I enter this to reset...
View ArticleExchange 2007 EAS problem on Verizon
This issue started several month back with one of my clients and their Verizon Android and iPhone devices. The devices will work fine on with ActiveSync for 10-30 minutes, then the devices will not get...
View ArticleOutlook for Android not synching all contacts Exchange ActiveSync
Good Day,When using Outlook app for android and connected to an exchange active sync for some reason not all the contacts are being synced.Can anyone advice please?Thank you
View ArticleExchange 2010 ActiveSync attachment limit
I know this is a 2013 forum but my issue is with 2010. I adjusted the web.config file on the CAS but no matter how high I make the numbers, the limit seems to be around 22MB or so for attachments. I...
View ArticleActiveSync Event ID 4023
Hello MS Community!Running Exchange 2013 CU2 with all applicable patches. Server has been in production for 2 month now. Over the last couple of weeks Event ID 4023 started to appear in the...
View ArticleEMC shows 'ghost' mobile devices
Single Exchange 2013 Server running in a AD 2012 environment..Recently had this problem pop up..When using View Details in EMC under Mobile Devices, I get a list of devices. When I click on a device,...
View ArticleAccessing a shared mailbox with ActiveSync?
I would like to setup access a shared mailbox via ActiveSync by multiple users. Shared mailboxes have disabled user objects by default and I don't want the users to have to share a password for the...
View ArticleActiveSync on windows 10 in outlook 2013 account
The account of ActiveSync on windows 10 in outlook 2013 very often been disabled its add-in that sending failure. Much pestering is failure of certificated sign sending . Having to recreated new name...
View ArticleActivesync data on phone that no longer synchronizes
I'm trying to put together an activesync policy for my organization and have a few questions. First, there is a option in the policy to require a device to be encrypted. Does the mean that the entire...
View ArticleExcahnge Active Sync fir samsung android phoens
Dear All, I have some problem with exchange active sync with android phones but the same is working fine with some models of iPhones.. please advise me .. Thanks in...
View ArticleI am confused about the RequireDeviceEncryption parameter
On my Android device I have the option of encrypting my entire device. With the Mobile Device Mailbox Policy there is an option for "RequireDeviceEncryption". If enabled does this encrypt my device...
View ArticleEvent ID 4023
We keep receiving below error, this is happening for all the users. We are in exchange 2013 sp1.Log Name: Application Source: MSExchange ADAccess Date: 4/13/2015 8:35:09 AM Event...
View ArticleExchange ActiveSync is not working event ID 1310
Dears, one of our clients installed a new exchange 2013 RTM but ActiveSync didn't work with him and rcvd event ID 1310 when users were trying to login , so we advised him to install the CU12 which...
View Articleupdate Active sync URLs on my all CAS servers
Hello, I want to update Active sync URLs on my all CAS servers for O365 project. Old URL-http://testmobile.contso.com/Microsoft-Servers-ExchangeActiveSyncRequire New URL-...
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